SHIPPING POLICY

Free Standard Shipping

DYRONIS offers free standard shipping on all orders unless otherwise stated at checkout.

Order Processing

Orders are processed after payment is successfully confirmed.

We typically review and begin processing orders within 1–2 business days after an order is placed. Once the order has been confirmed, we will begin preparing it for shipment.

Orders are generally processed Monday through Friday, excluding holidays.

Processing times may vary depending on product availability, order volume, and fulfillment location.

Once an order has entered processing, we may be unable to cancel or modify it. Please review your order details and shipping address carefully before completing your purchase.

Estimated Delivery Time

Estimated delivery is typically 7–15 business days after processing.

Shipping times may vary depending on the product, fulfillment location, destination, carrier, and other shipping conditions.

If a product-specific estimated delivery time is displayed on the product page, the delivery estimate shown on that product page will apply to that product.

Delivery times are estimates and are not guaranteed. Delays may occur due to carriers, customs processing, holidays, weather conditions, or other circumstances outside our reasonable control.

Order Tracking

Once your order has shipped and tracking information becomes available, you will receive a shipping confirmation with your tracking information.

Please allow some time for tracking information to become active after shipment.

Multiple Packages

Orders containing multiple products may be shipped separately. As a result, items from the same order may arrive at different times.

Lost or Delayed Shipments

If your order has not arrived within the estimated delivery window, please contact our Customer Service Team.

We will review the available tracking information and assist you with your order.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please contact our Customer Service Team as soon as possible.

Please provide your order number, a description of the issue, and clear photos or videos showing the problem.

These requests will be handled in accordance with our Returns & Refunds Policy or any applicable product-specific return policy.

Incorrect Shipping Address

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error, please contact us as soon as possible. Once an order has entered processing or has shipped, we may be unable to change the shipping address.

DYRONIS is not responsible for delivery issues resulting from incorrect or incomplete shipping information provided by the customer, except where otherwise required by applicable law.

Contact Us

If you have any questions about shipping or delivery, please contact:

DYRONIS Customer Service

Email: dyronispet@gmail.com